Our goal is to support your health and wellness goals. Whether it’s to live pain free, increase your day to day function or improve your fitness goals — Rivers RMT is here for you.
1050 Simcoe Street North. Oshawa, ON
Our goal is to support your health and wellness goals. Whether it’s to live pain free, increase your day to day function or improve your fitness goals — Rivers RMT is here for you.
1050 Simcoe Street North. Oshawa, ON
Did you receive your final vaccination dose more that 14 days ago?
Do you have any of the following symptoms?
Fever and/or chills
New onset of cough or worsening chronic cough
Shortness of breath
Decrease or loss of sense of taste or smell
If older than 18 yrs, unexplained fatigue/lethargy/malaise and/or muscle aches
If younger than 18 yrs, nausea/vomiting, diarrhea
Have you tested positive for COVID-19 in the past 10 days?
Have you been told that you should be isolating?
Have you travelled outside of Canada in the past 14 days?
Have you had close contact with a confirmed case of COVID-19 without wearing appropriate PPE?
My online booking system will be open to existing clients. Acceptance of new clients is now restricted until further notice. (Jan 12, 2021 Update) Apologies for any inconvenience.
As of March 21, 2022 Clients are no longer required to complete a emailed screening form. We will complete a COVID-19 verbal screening when you enter the clinic.
We continue to ask that clients screen themselves at home the days leading up to their appointment, and continue to reach out to cancel appointments if they are feeling unwell, COVID-19 positive or not. And to attempt to give as much notice as possible for cancellations.
As of Sept 1, 2022 - late cancellations due to a positive test and/or symptoms will be subject to the Cancellation Policy.
Clients are not longer required to arrive alone for their appointment, if you are more comfortable having a support person with you please discuss with treating therapist. (As of March 21, 2022)
Clients may come in for their appointment, when they arrive (no longer need to wait for text message). We ask though you come in no more than 5 minutes prior to your appointment to allow for proper change over from the appointment prior. (as of March 21,2022)
Please enter through the double door to the left (south) of No Frills, that are labeled “Office Entrance”
We are located on the second floor, so please proceed up the stairs. If you require assistance or use of the chair lift please let us know prior to your appointment or send a text message when you arrive.
Please note: our clinic is by appointment only (walk-ins are not accepted)
Clients are no longer mandated to wear a mask (as of June 13, 2022).
Rivers RMT will respect all clients personal choice in mask wearing.
If you prefer that your therapist wear a mask at all times, please feel free to communicate this with them.
Rivers RMT reserves the right to ask anyone to wear a mask based on a risk assessment and results of COVID-19 Screening. Please reschedule any appointments if you are ill.
Clients may sanitize their hands upon arrival and entry into clinic. Clients may also sanitize at the end of their appointment as well.
Access to hand washing is also available if the client wishes.
Clients will be required to complete a COVID-19 Screening verbally upon arrival to their appointment. (failure to pass the screening will result in cancellation of appointment - see below).
As always, your RMT will wash their hands, forearms & elbow with soap and water for a minimum of 20 seconds before and after your treatment. As well as perform hand sanitization as needed.
Your RMT will also don a mask throughout your entire treatment (at clients request and/or if they feel the need to) and will screen themselves daily and with every appointment using the same COVID-19 Screening protocols.
At this time, I will only be accepting Debit, Credit, Electronic Funds Transfer (EFT) and Apple/Google pay. Cash is not carried on site, therefore any change required will be done so via EFT.
RMTs have made changes prior to reopening the clinic for service to limit any risk of exposure via direct or indirect contact
Removed office decor, not pertinent to treatment delivery, from high touch areas (ie. reception desk, tables in treatment room).
Vinyl pillows will only be used in the clinic, and with a linen barrier when needed
Seating in clinic is 2 meters apart in the event a client is unable to arrive alone
RMTs will clean and disinfect all necessary equipment and environment based on the “Two Wipe” method. 1st to clean from visibly soiled surfaces, and 2nd to disinfect.
RMTs will use only products approved by Health Canada by cross-referencing the Drug Identification Number (DIN) on the product container.
RMTs will clean and disinfect the treatment room before and after every client
RMT will sanitize their hands between undressing and redressing the treatment room.
RMT will redress the treatment room with fresh, cleaned linens that were laundered on the highest heat setting available.
RMTs will clean and disinfect all high touch areas as needed and when visibly soiled. Including by not limited to doorknobs / light switches, chairs and arm rests, counters/desks/tables, pens/stylus, tablets, phones and POS systems
RMTs will ensure all equipment is in good working condition in order to reduce the risk of injury or transmission of infectious diseases.
If at any of your screenings come up positive and you are not cleared for treatment your appointment will be cancelled immediately. You will also be advised to self-isolate and complete the online self assessment tool at https://covid-19.ontario.ca/self-assessment/ before also calling your doctor or Telehealth Ontario at 1-866-797-0000.
Rivers RMT will provide a link in your appointment confirmation & reminder emails to our COVID-19 Screening Document. We ask you review it and screen yourself prior to coming to the clinic.
If at the time of completing the screening you are unable to pass or feel ANY symptoms of ANY illness, please contact Rivers RMT to discuss next steps, including possible cancellation of appointment. (May not warrant activation of the cancellation policy).
If you feel any symptoms upon waking up on the morning of your appointment or throughout the day prior to it, please notify Rivers RMT immediately to discuss next steps.
If you complete your virtual COVID-19 screening on time, however arrive at your appointment unable to pass the verbal screening causing the appointment to be cancelled, will result in the activation of the above cancellation policy (you will be financially responsible for the cancellation of the scheduled appointment).
Heather Rivers HBKin, RMT, understands scenarios and circumstances in our lives can be unpredictable, I just ask that Client's notify the clinic as soon as possible when they are unable to make your scheduled appointment. I ask that mindfulness be given to my schedule and health so I can continue to provide treatment for everyone. Arriving ill to your appointment, will not allow for you to receive optimal treatment and may put undue stress on your body as well as puts therapists and clinics at risk of becoming sick, transmitting illness and/or requiring to discontinue all treatments.
Thank you so much for taking the time to review this policy, and if you have any questions or concerns please contact Heather Rivers H.B.Kin, RMT directly at riversrmt@gmail.com.